My Personal Guarantee

I personally guarantee that you will be happy with our teas and accessories, or we will work until you’re satisfied. If anything needs to be returned, we can help organize that too, so we encourage you to phone or e-mail to let us know your need.

If you need to follow up on an order you have already placed, be sure to include your order number and daytime phone number.

If you have questions about your order, you may contact us via e-mail. Click here to e-mail.

Be sure to double-check the item name, code and quantity.

Wednesday to Saturday,
11am to 5pm, or by appointment

433 Erie Street, Stratford,
Ontario, Canada N5A 2N3

1-800-733-0376 (toll-free)
519-273-1201 (local)

Click here to e-mail

TEA LEAVES offers a rich and varied range of the finest loose-leaf teas, cups, pots, tasting trays, brewing and service sets, books, and more – all carefully selected and presented by Karen Hartwick, Canada’s tea sommelier.

“It’s my passion to make fine tea accessible – to share the serenity and personal strength you can find in a pot or cup of fine tea. So please enjoy browsing our ONLINE CATALOGUE, and feel free to e-mail if you have questions about anything you see.”

Karen Hartwick
Canada’s tea sommelier

P.S. We ship anywhere, worldwide!

So much tea, so many ways TO ORDER!


For your convenience, you can browse our tea listings and descriptions and ‘click’ them into your virtual shopping cart as you go.

Then proceed to the checkout page, where you can look in on your selections, quantities, shipping options and payment details.

The checkout process will automatically calculate any currency exchange, or applicable taxes. (Tea itself is sales-tax-exempt! All other items: Ontario residents pay PST, all Canadians residents pay GST. GST also applies to shipping within Canada.)

Our shopping cart service runs on a secure server with 128-bit SSL encryption to prevent snooping.

It’s fast, it’s flexible and we’ll have your order on its way to you in your choice of tea tins or sealed foil pouches.

Alternatively, you can place your order by:

PHONE: To order over the phone with a credit card, or if you have questions or comments regarding any of our products, call us at 519-273-1201, or toll-free at 1-800-733-0376.

Our tea consultants are happy to help you. If you’re not sure which tea is right for you, give us a call – we love to talk about tea!

FAX: To place an order by fax, click here pdf to download an order form, print it off, fill it out and fax it to us at 519-273-1201.

REGULAR MAIL: For those who prefer regular mail, print off the downloadable order form and fill in your order information, including credit card information. If you want to see in advance what the shipping and taxes (where applicable) will be, use the virtual shopping cart to arrive at those calculations without filling in your personal information. (Don’t worry, we’ll double-check everything too.)

Mail this form to:
Tea Leaves Tea Tasting Bar
433 Erie Street, Stratford, Ontario
Canada N5A 2N3

(Note: In the case of limited items, we cannot guarantee their availability by the time we receive your order by mail.)

VISA: online, telephone, mail and in-store orders

MASTERCARD: online, telephone, mail and in-store orders

MONEY ORDER: please call for precise amounts, direct at 519-273-1201, or toll-free at 1-800-733-0376

All prices subject to change without notice. Products are subject to availability. All charges in Canadian funds.


Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed or loaned.

Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions or concerns, please feel free to call or e-mail us.


Reward yourself with a Tea-of-the-Month Subscription

Imagine receiving a fresh package of one of the finest teas available in the world delivered to your door. Twelve times.

Maybe something energizing, or something comforting, or exotic, or classic. Once a month, a different tea experience wafting with new scents and flavours.

Every month, Karen is sending out a flight of her finest loose-leaf teas, suited to the season with exclusive tasting notes and commentary including some limited imports available only for short periods.

Karen will handpick each month’s featured selection and personally guarantee the highest level of quality.

A Tea-of-the-Month Subscription makes a luxurious gift for someone you want to keep surprising year-round – a friend who’s far away, the hard-to-buy-for family member, your regular visitors or club members, a business associate you want to remind – or just do it for yourself!